Refund Policy

Refund Policy – SizeVape.com

Thank you for shopping with SizeVape.com. Your satisfaction is our priority, and we strive to provide a smooth and hassle-free experience. Please review our refund policy below for details on eligibility and processing.

Refund Requests Within 24 Hours

You may request a full refund within 24 hours of placing your order. To cancel your order, please contact our customer support team immediately, and we will process your refund promptly.

Refund Requests After 24 Hours

After 24 hours, orders are typically in the final processing stages or en route to customs, making them ineligible for a full refund. If you wish to request a refund beyond this timeframe, please reach out to us for further assistance.

Partial Refunds for Late Requests

For refund requests made beyond the initial 24-hour window, we may offer a partial refund of up to 50%. This amount accounts for costs associated with retrieving or stopping the package while in transit.

No Refund After Shipment

Once an order has been shipped and a tracking number has been issued, we cannot process any refunds, as the package is already on its way to the destination.

Insurance and Customs Holds

All orders are insured. If a package is held by customs and is not released, we will issue a full refund for your purchase.

Incorrect Address or Delivery Issues

If an order is undeliverable due to an incorrect address provided by the customer or other customer-related issues, the customer will be responsible for any reshipping costs.

Contact Us

For any questions or further assistance regarding our refund policy, please reach out to our customer support team:

Email: [email protected]

We appreciate your understanding and support. Thank you for choosing SizeVape.com!